Ovi Service Design

Nokia online services were scattered around, with no common view or vision. Target was to designs the whole Ovi system, cover the gaps between existing services and optimize the user experience.

2008

My role:

Nokia project lead with Ideo team

Hands-on:

User research in China. Immersion by home visits to understand consumer motivation and behaviour. Iteration workshops and final design workshop to prepare final deliverables.

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